The INDsider -> Nathan Stubbs FRI, AUG 28 10:52AM by Nathan Stubbs

LUS Fiber now serving all of Phase 1

LUS Director Terry Huval says LUS Fiber is now hooking up customers throughout its entire Phase 1 service area. In the past few weeks, LUS Fiber has opened up service to two additional segments of Phase 1, covering the Saint Streets and parts of western Lafayette along Ambassador Caffery, in effect doubling the amount of customers it is now offering service to. "Phase 1 is ready for us to serve everything in it now. But we're still sending notices to customers. Probably by the end of next week we'll have them all out there. But if there's anyone in Phase 1 that hasn't received a notice and they contact us, chances are we're ready to serve them." Customers can also use the "service finder" tool on LUS Fiber's Web site to find out if service is available at their address.

In other LUS Fiber news, Huval says the business has received bids for renovating its retail center in the Acadian Village Shopping Center on West Pinhoook Road. LUS Fiber received 7 bids for the project. The low bid, for $743,000, came from F. Phillips General Contractor Inc. of Ville Platte. The bid is approximately half of an initial cost estimate of $1.5 million that LUS Fiber received in the Spring, which prompted it to hold back on bidding the project. "We made some minor changes in the design which probably helped," Huval says. "But the biggest difference is because of the market. We had more contractor interest." LUS Fiber has been renting the retail space since last March in hopes of opening a customer service center and retail showroom. It is now slated to open in March 2010. For more on LUS Fiber's rollout, read last week's Independent cover story "Sales Call."

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written by kossorihana , August 28, 2009 - 05:33 pm

When will something be done about the Cox "contracts" in apartment complexes so we can get Fiber too? These contracts provide no benefit to the renters and we deserve freedom to choose our provider. I'd much rather give my business to an initiative I voted for as opposed to a lackluster cable provider that has barely given me reliable service since installation.

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written by Johnstj , August 28, 2009 - 06:19 pm

Kossoriana, you'll be happy to know that the FCC has banned the practice of having exclusive contracts for MDUs--for the reasons you suggest: cutomer choice and fostering competition. Call and ask for service.

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written by Johnstj , August 28, 2009 - 06:20 pm

Isn't this ahead of schedule?

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written by Labutka , August 28, 2009 - 06:31 pm

Nothing like a little competition to improve service (hopefully). If Cox loses too many customers, they will have to do something about their sometimes lackluster service. However, on the other hand, I have had several tremendous service people from Cox who provided outstanding service.

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written by Voodoo science , August 28, 2009 - 08:09 pm

How many non LCG customers have signed up? The title seems to suggest lots and I've read ~500 total.. I've also heard one has to keep rebooting the modems. If competition is great and I believe it is why don't other companies get to bid utility rates?

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written by elerra , August 28, 2009 - 10:11 pm

@Johnstj: I've been talking to my landlord since the first rollout. They aren't doing anything. Any suggestions?

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written by skeptical , August 29, 2009 - 06:50 pm

Something doesn't add up. According to the map that is on the LUS site, I am in Phase 1. But the "Service Finder" shows that I cannot get service.

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written by bjd60 , August 30, 2009 - 11:52 pm

Skeptical, the "Service Finder" is not always up to date. I am getting my new LUS service next week and my address still says it is not available. Contact LUS to make sure.

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written by Taxpayer , August 31, 2009 - 01:29 am

Hey Voodoo...I wonder why Cox and AT&T don't build power lines to offer competition for electric power?

I also thought LUS did not have modems for Internet. Isn't it just a direct ethernet connection?

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written by Getting Fiber Tomorrow , August 31, 2009 - 12:47 pm

Taxpayer,

You are correct. There are no modems. Also, installation is free. But call in advance, it takes about two weeks to get hooked up. They are extremelly busy.

Also, they television channels they offer include a channel for surfing the net on your tv.

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written by Surpreme Leader (of the backyard) , August 31, 2009 - 06:36 pm

I hear LUS fiber also fights hair loss.

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written by JohnC , September 01, 2009 - 04:52 pm

This article is wrong. I live in Phase I (on Orgeron Drive) and as of September 1, fiber service is not available to me.

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