As an independent restaurant owner in South Louisiana it’s difficult enough to conduct business every day knowing that you can’t please everyone, but you still strive no matter what the situation.
As the chef and owner of Catahoula’s in Grand Coteau, I’ve been put in the unique situation of having another restaurant open just down the road with the same name, which was never supposed to be the case.
At the outset, Catahoula’s on Pinhook was supposed to be Catahoula’s Steakhouse. That was the initial idea to which I agreed. After about two months though, its menu changed to reflect more of what I was doing in Grand Coteau and not a steakhouse at all. People might ask, “Why open another Catahoula’s just 15 minutes away?” That’s exactly what I said.
We understand that the average person thinks that the restaurants are the same, a chain if you will. However, what we have stressed from the beginning was that we only shared a name. The Slaughter family were the owners of the original Catahoula’s. In 2007 I became the owner of the Grand Coteau restaurant. Some months later the Slaughters opened the Pinhook location and retained the name with the understanding that it would be a steakhouse. Had I known that they were going to try and do the exact same thing that I was doing in Grand Coteau, I would never have accepted it.
After a few months I realized that I had made a huge mistake in allowing the name to be retained by the Pinhook location. Now I face the challenge of the Pinhook Catahoula’s closing its doors and having its customers coming to Grand Coteau to redeem gift cards that were sold through the month of December. It has been very difficult and almost impossible to explain to those customers that we have nothing to do with that restaurant and can’t redeem their cards in Grand Coteau. We don’t even have the equipment to read the information on the Pinhook cards.
When the Pinhook Catahoula’s closed its doors, I suggested that we work something out so that their customers could redeem the gift cards in Grand Coteau. The owners of the Pinhook location informed me that they would not work out a deal to give us the funds from the unclaimed cards, which would have allowed us to accept them, and that whoever took over the Pinhook location would honor those cards.
Now letters are being written (“IndBox: Catahoula’s Runaround,” Feb. 4) saying that calls to our Grand Coteau restaurant looking for a refund have gone unreturned. I understand people’s frustration, but this is simply untrue. My general manager, Ben Leger, and I return all messages every day the restaurant is open for business.
Friday's Blogs from the Bog!
Sign "ninjas" cleaning up clutter; NYC doctor positive for Ebola; Ferguson grand jury decision nears; and more national and international news for Friday, October 24, 2014.
We can safely assume incumbent Chief K.P. Gibson isn’t too worried about this challenger.
Nationally, Republicans must gain six seats to win Senate control. The most competitive races, many in states where Obama lost in 2012, remain too close to call.
The Baton Rouge Republican has repeatedly battled a perception within his own party that he perhaps wasn't the best choice to carry the GOP banner.
Even if Jimmy Graham's production dips while the star tight end recovers from a shoulder injury, it looks like Drew Brees won't have much trouble finding other targets.
A former campaign manager for Senate candidate Rob Maness is striking at the Republican contender's tea party support, saying Maness only sought to appeal to conservative organizations because he needed money for his campaign.
Ninety-two percent of public school teachers were rated either effective or highly effective in a report the state issued marking the second year of a new statewide evaluation process.
School board members Mark Babineaux, Hunter Beasley and Tehmi Chassion can vote to fire Cooper — because we all know that’s exactly what they’ll do.
District 2 school board candidate Simon Mahan is hoping to unseat first-term incumbent and former Carencro Mayor Tommy Angelle in the Nov. 4 election.
District Attorney Mike Harson is showing his desperation by falsely attributing quotes to his opponent and blocking journalists from his social media.
The governor is traveling the country laying the groundwork for a possible 2016 presidential campaign, but his approval ratings at home hover well below 50 percent.
State District Judge Bob Downing extended the order and delayed a planned Wednesday hearing about a permanent injunction while negotiations continue between Attorney General Buddy Caldwell and the waste disposal site operator.
New Louisiana higher education commissioner Joseph Rallo will be paid more than his predecessor.
Elijah McGuire and Alonzo Harris each had four rushing touchdowns, and Louisiana-Lafayette rolled to 419 yards on the ground in a 55-40 victory over Arkansas State on Tuesday night.
Bill and Hillary Clinton are the validators-in-chief for Democrats struggling through a bleak campaign season in states where President Barack Obama is deeply unpopular.
President Barack Obama is turning to black radio listeners to plead for midterm votes, a targeted approach to drum up Democratic support at a time when many candidates don't want him around in person.
"I am extremely disheartened by the political machines that are attempting to hijack my efforts along with others that advocate for children."
Landrieu, who is fighting to keep her seat for a fourth term, said that Ebola is serious and precautions should be taken, but she accused Republicans of using the virus outbreak in West Africa to "create fear" here at home.
Law enforcement agencies are participating in a "Louisiana Heroin Summit," designed to address the recent rise in heroin use and drug-related deaths around the state.
State education officials are preparing to release performance scores for public schools and public school districts.
Saints coach Sean Payton is starting a new week by emphasizing, repeatedly, the many good things he noticed during New Orleans' latest loss.
We will be offering our recommendations on the constitutional amendments tomorrow.
The justices did not comment in leaving in place lower court rulings that dismissed the lawsuits against BP and other companies involved in the worst U.S. offshore oil spill.
White registration is down by 7,700 voters while black registration has shot up by 7,100 voters.