Just ask Lt. Gov. Mitch Landrieu, who is slated to announce his candidacy for mayor of New Orleans after the special session. When Landrieu left the House of Representatives in 2004 to take over the state's No. 2 post, he wanted change ' not quick and hurried change, but a complete and total transformation of state government.
No longer would time be spent on across-the-board cuts. Funds would be shifted around to what each division of culture, recreation and tourism in Landrieu's office deemed as top priorities. Division heads would have to make "offers" and "counter-offers" for their budgets and programs, competing against other division heads for funding.
It's a back-and-forth bartering process that has been used in some form or fashion by big business for decades, and it's a procedure that Landrieu wants implemented statewide.
The lieutenant governor says he can still hear his staff sighing, and see their eyes rolling, when he first dropped the bombshell. They thought he was crazy and overly ambitious and eager for an accomplishment. After all, they were accustomed to management dribble ' every administration seems to come in spouting something or another.
"There was tremendous resistance when we first got there and implemented this," Landrieu says. "Change often comes very hard, and people are suspicious of change early on."
But the tide is finally turning and Landrieu has been touring the state announcing the dramatic overhaul. The "budgeting for outcomes" process will be presented to the Legislature ' for good or ill ' later this spring and the body could kill the program if they so choose.
The new budget was compiled before, during and after last year's hurricanes ' and in the midst of severe cuts. During every step of the process, it was clear that a major change was needed, says AngÃ¨le Davis, secretary of the Department of Culture, Recreation and Tourism, and the point person overseeing the plan.
"When you talk about a state department whose general fund has been cut by 25 percent, you can't keep doing things that have always been done," she says.
Three parks have lost funding under the new budget, as have three welcome centers. A program that provides new books to state libraries was also axed.
On the other hand, parks with low costs per visitor, no matter their attendance rate, were funded. A "Louisiana Marketplace" is being created to sell local products online and an international marketing program is being pursued.
"We're becoming more entrepreneurial, customer-focused, making programs work for the taxpayers and looking for the biggest return on our investments," she says. "Offers from our divisions had to be efficient to stay alive, and many of the more creative offers focused on economic recovery."
But the operational overhaul is much more than budgeting. A new management plan has also been put in place that strives to boost accountability, establish result-oriented performance and change the overall culture of the department.
Early on in the planning process, the department picked a few areas that needed immediate improvement. The steps are referred to as "quick wins." While the changes that transpired were somewhat simple, Davis says they set the tone for how future goals might be approached.
"[State] workers are not used to having the freedom to make recommendations to improve processes," she says. "But once they are empowered to ask why they do certain things, or why something operates a certain way, they do so. It's an analytical approach."
For example, it used to take 27 days for parks, welcome centers and trade shows to request and receive informational material from the department. By examining the process, the staff cut out a few middlemen, converted to an e-mail system and sent requests directly to the distribution center. Not only did the changes cut the turnaround time down to just a few days, but it also saved the department $43,000 annually.
The new budgeting process and management plan came as a result of a study the department conducted with David Osborne of the Minnesota-based Public Strategies Group. Osborne, who has written five books on reinventing government, is a guru of sorts when it comes to this kind of work.
"Bureaucracy is the excretion of a thousand rules and a thousand steps," he says. "They build up over time. The reasons they are not routinely weeded out is because there is no competition. Private companies have to do this stuff or die."
Making government run more like a business is a mantra that has been around for decades. The end results, however, have been varied and Landrieu's team is hoping not to repeat history.
Former Vice President Al Gore, who Osborne once consulted for, took up the reinventing government fad in the early '90s. Robert McNamara implemented statistical budgeting guidelines in Washington, based on a formula used by Ford Motor, and former President Jimmy Carter was a champion of zero-based budgeting. None of these attempts ever took hold in a real way.
More recently, former Gov. Gary Locke of Washington ' who Landrieu and Osborne cite as a success ' implemented a priority-based budgeting system in 2002, only to find himself with a $1 billion deficit two years later and a massive tax proposal to fix the problem.
Landrieu says Washington's fiscal woes cannot solely be blamed on the budgeting system or Locke's efforts to reinvent government. It's like comparing apples to oranges, he adds. Louisiana is facing an uncertain future due to the hurricanes and a governmental revolution must be pushed forward.
"This is not just about saving money," Landrieu says. "This is about transforming government."
While it might not be just about saving money, the program isn't cheap. Osborne says he was paid an initial, one-time $50,000 consulting fee when the process began two years ago, which didn't require a bidding process. Then, based on bids submitted for the plan he helped create, Osborne's firm was awarded a competitive $700,000 two-year contract, which is in its final term and includes an option to renew beginning in 2007 if needed.
Based on several cost-cutting measures by Landrieu and his staff, the savings ' in excess of $150,000 right now ' do not yet outweigh the costs, and the program has been an additional burden on the departmental budget, as any new program would.
When asked for a cost-benefit analysis of the expenses related to the program, Landrieu attempted a forward-looking assessment: If the program proves to be successful for his department, and other areas of state government pick it up, then the resulting savings would significantly outstrip the price tag.
"That's the whole idea here," Landrieu says. "The idea is to use the department as an example of how every other department can be run more efficiently."
But before any of this can happen, Landrieu and company must first get by the Legislature, which includes members with pet projects that have been cut by the priority-based budgeting system. Lawmakers will also have to find ways to deal with the impacted constituencies and other departments will have to show some willingness to adopt the program.
"We have turned the old process upside down," Davis says. "If people don't understand what we're doing or don't support the process, they could make trouble for us. But the process we use makes sense. We're making state government more competitive."
Despite sweeping changes enacted by Gov. Bobby Jindal's administration, the health insurance program for state workers and public school employees will have to use $88 million from its reserve fund to cover its costs this year.
The LPSB races are sure to get heated between now and Nov. 4, and with only 9 available seats, this year's field of 20 candidates will surely be wanting to set themselves apart from the crowd early; they'll get their chance next week, starting Tuesday with the kick-off of a three-day series of candidate forums.
Lawmakers say they've received complaints that waits have spiked, with people being forced to wait in line for more than an hour — and sometimes three hours — to handle routine tasks.
The campaign announced that Rep. Stuart Bishop of District 43 and Nancy Landry, District 31, have thrown their support behind the Naval Academy graduate and entrepreneur in his bid to unseat current Hunter Beasley in District 8.
A Lafayette man with an alleged taste for child porn was busted Thursday evening during a cyber crime sting launched by the Attorney General’s Office.
U.S. Rep. Vance McAllister says his chief of staff is on temporary leave after being booked with drunken driving.
It was a rare moment in Congress this week as Republicans briefly put aside partisanship in support of President Barack Obama's request to train and arm Syrian rebels, and while a number of Democrats opposed the measure, Louisiana's Democratic Sen. Mary Landrieu found herself on the same side of the issue as her Republican challenger Rep. Bill Cassidy.
Home Depot breach bigger than Target; Alibaba IPO could be big; Rivers' last project and more national and international news for Friday, September 19, 2014.
Friday's Blogs from the Bog!
City-Parish President Joey Durel is asking the council to sign off on a resolution approving a pair of deals that would lead to razing the seedy Lesspay Motel at Four Corners to build a new police substation as well as transforming nearly a block Downtown where the old federal courthouse building now molders into a mixed-use development.
In 2013, the IRS — already the least popular governmental agency in the country — became the target of intense investigations after it was revealed that they had specifically and improperly scrutinized applications for tax-exempt status from organizations associated with the nascent Tea Party movement.
Improving the running game was "a point of emphasis" during the offseason and the results have manifested themselves in the form of substantially greater production.
Louisiana's health department said Wednesday that its evaluation of the state's Medicaid privatization was on target, despite criticism from the legislative auditor that it lacked key data and contained inconsistencies.
The feds converge on your office, seizing records on several employees as part of a pay-for-plea investigation. WWYD? If you’re Mike Harson, you give yourself a $12k raise.
It’s football season and after back-to-back winless weekends for the Saints and the Cajuns many citizens are finding it difficult to be civil much less happy. Well, chew on this.
Considering his repeated stays in the local penal system, David Narcisse Jr. should have known that having a semiautomatic shotgun, even one given to him by a friend, wasn’t the brightest of ideas.
A state district judge on Tuesday threw out a last-minute retirement hike lawmakers gave to the state police superintendent, ending a political firestorm over a pension boost passed without public scrutiny on the last day of the legislative session.
The House has passed a bill to increase oversight of veterans' hospitals under construction, following a report that some medical centers take three years longer to complete than estimated and cost an extra $366 million per project.
An obvious follow-up question for any Republican politician who accuses Democrats of being science deniers is one about science, to which Jindal bobbed and weaved like a welterweight champ.
The Lafayette City-Parish Council is expected to decide tonight (Tuesday) whether to go along with a proposal City-Parish President Joey Durel made in February’s State of the Parish Address and consolidate taxes for mosquito control and the parish health units into a broader tax program that would also cover animal control.
U.S. District Judge Richard Haik has dismissed Greg Davis’ lawsuit against the LPSB, yet in his ruling, the federal judge doesn’t bite his tongue in pointing out the "threat" being posed by certain board members.
Of all the political offices being contested throughout Lafayette Parish, the race for Broussard’s top police post has literally become one of the most heated.
A state district judge is deciding whether to issue an injunction against the enforcement of a last-minute retirement hike that lawmakers gave to the state police superintendent.
A new website is up for Louisiana's state government employees and retirees to choose their health insurance plans for next year, a choice they must make by October.
That fact that New Orleans led both games in the final 10 seconds of regulation, and lost each by a field goal or less, is of little solace.