What happened to the reference section?
"It's been moved to the third floor," says a librarian at the information desk. The third floor, not accessible to the public, is an unfinished space used for storing periodicals, old furniture and library files. "If there's a particular book you're looking for," she adds, "I can get it for you."
But what if patrons don't know what they're looking for? How would they browse the section?
The librarian doesn't have an answer. Instead, she asks, "Would you like to fill out a complaint form?"
Another librarian, passing within earshot, mutters, "Please do."
Library Director Sona Dombourian says the reference section was moved earlier in the month to make way for more computers. "We're doing some rearranging," she says. "As libraries change, we're finding quite a bit of the information traditionally found in books are now available through our electronic databases over the Internet. So we're relocating some of those reference books. We have a storage space currently up on our third floor, and we're relocating some of those lesser used books, putting them up on the third floor."
But the entire collection, not just a handful of books, were moved upstairs and out of the public's reach. Dombourian says the move, in part, was only temporary, and that some of the reference section will find its way back onto the second floor after setting up the new computers and determining which books patrons use the most. In the meantime, the library will allow patrons conducting research to access the third floor.
The reference collection was downsized once before in 1998 when the library first added computers. One in every four of the main branch's patrons utilizes the computers. There are currently 30 computers for public use in the library, and the new additions will bring that number to 57 for Internet use, Microsoft Office applications, database access and children's educational games.
A week after contacting Dombourian about the move, some of the reference materials had returned to the shelves and a few empty work stations without computers were in place. Sources close to the library say there never was any intention of moving any of the section back to the second floor until The Independent Weekly inquired about the move. Dombourian now says that as librarians pull reference books from the third floor, they are simply re-shelving them on the second floor.
But the decision to move the collection, Dombourian says, was not hers. "The department head is the one who actually made that decision," she says. "I was not aware of it. I'm sorry to say that I often spend many days in meetings and in my office, and I don't always get to walk the floor."
"It's kind of a chicken and egg kind of thing," Dombourian adds. "What do you do first? Do you move the books to put the computers and then put the books? Do you put the computers down, but then everything's real crowded and then you shift again? While I did not make the call to move those books right now, the reason they moved the books right now was so that they could then clean off the shelves and easily move the shelves to put the computers."
Libraries across the nation are finding themselves in this peculiar pinch, trying to balance patrons' access to books with the increased demand for computers.
Leslie Burger, president-elect of the American Library Association, is also the director of the Princeton Public Library in Princeton, New Jersey. She says that while reference sections are integral to the operation of libraries, how that information is acquired is changing. "Many people now rely on the Web to get a lot of those same resources," she says. "Many libraries have increasingly purchased digital content on the Web through a subscription to replace some of those print resources. That is becoming very common." And the greatest advantage for patrons, she says, is that they have access to the latest updated information.
Burger's library moved into a new facility in 2004, and in the process it threw away many of its reference books and quadrupled the number of computers. There are 100 computers in the Princeton library that she says are in use "all day, every day." But before making that move, she and her staff studied which books were being used the most. She says, "Generally speaking, I would say the trend is to begin shrinking those print collections because so much of that content is either available through the Web or digitally. So many libraries are putting in more computers than books at this point." Dombourian says there was not a survey or study conducted on the reference section before moving it.
In addition to dealing with how patrons access information, Dombourian says the main library is also dealing with the added problem of space constraints. This spring, the main branch will begin a planning process for a complete renovation, as part of the $40 million bond approved by Lafayette residents in November 2002. Residents will be able to offer their ideas on improving the 30-year-old facility. After being put out for bid, renovations should begin in 2009.
For now, Dombourian says there's no need to be alarmed by the glaring empty shelves on the second floor. "Our intent is to improve our services to the public, and I think that's what this is," she says. "But at some point, someone notices, and I'm actually quite flattered that somebody noticed. It kind of gives me that warm fuzzy that someone's still using our books, and books are still important in life. I think that's wonderful."
Despite sweeping changes enacted by Gov. Bobby Jindal's administration, the health insurance program for state workers and public school employees will have to use $88 million from its reserve fund to cover its costs this year.
The LPSB races are sure to get heated between now and Nov. 4, and with only 9 available seats, this year's field of 20 candidates will surely be wanting to set themselves apart from the crowd early; they'll get their chance next week, starting Tuesday with the kick-off of a three-day series of candidate forums.
Lawmakers say they've received complaints that waits have spiked, with people being forced to wait in line for more than an hour — and sometimes three hours — to handle routine tasks.
The campaign announced that Rep. Stuart Bishop of District 43 and Nancy Landry, District 31, have thrown their support behind the Naval Academy graduate and entrepreneur in his bid to unseat current Hunter Beasley in District 8.
A Lafayette man with an alleged taste for child porn was busted Thursday evening during a cyber crime sting launched by the Attorney General’s Office.
U.S. Rep. Vance McAllister says his chief of staff is on temporary leave after being booked with drunken driving.
It was a rare moment in Congress this week as Republicans briefly put aside partisanship in support of President Barack Obama's request to train and arm Syrian rebels, and while a number of Democrats opposed the measure, Louisiana's Democratic Sen. Mary Landrieu found herself on the same side of the issue as her Republican challenger Rep. Bill Cassidy.
Home Depot breach bigger than Target; Alibaba IPO could be big; Rivers' last project and more national and international news for Friday, September 19, 2014.
Friday's Blogs from the Bog!
City-Parish President Joey Durel is asking the council to sign off on a resolution approving a pair of deals that would lead to razing the seedy Lesspay Motel at Four Corners to build a new police substation as well as transforming nearly a block Downtown where the old federal courthouse building now molders into a mixed-use development.
In 2013, the IRS — already the least popular governmental agency in the country — became the target of intense investigations after it was revealed that they had specifically and improperly scrutinized applications for tax-exempt status from organizations associated with the nascent Tea Party movement.
Improving the running game was "a point of emphasis" during the offseason and the results have manifested themselves in the form of substantially greater production.
Louisiana's health department said Wednesday that its evaluation of the state's Medicaid privatization was on target, despite criticism from the legislative auditor that it lacked key data and contained inconsistencies.
The feds converge on your office, seizing records on several employees as part of a pay-for-plea investigation. WWYD? If you’re Mike Harson, you give yourself a $12k raise.
It’s football season and after back-to-back winless weekends for the Saints and the Cajuns many citizens are finding it difficult to be civil much less happy. Well, chew on this.
Considering his repeated stays in the local penal system, David Narcisse Jr. should have known that having a semiautomatic shotgun, even one given to him by a friend, wasn’t the brightest of ideas.
A state district judge on Tuesday threw out a last-minute retirement hike lawmakers gave to the state police superintendent, ending a political firestorm over a pension boost passed without public scrutiny on the last day of the legislative session.
The House has passed a bill to increase oversight of veterans' hospitals under construction, following a report that some medical centers take three years longer to complete than estimated and cost an extra $366 million per project.
An obvious follow-up question for any Republican politician who accuses Democrats of being science deniers is one about science, to which Jindal bobbed and weaved like a welterweight champ.
The Lafayette City-Parish Council is expected to decide tonight (Tuesday) whether to go along with a proposal City-Parish President Joey Durel made in February’s State of the Parish Address and consolidate taxes for mosquito control and the parish health units into a broader tax program that would also cover animal control.
U.S. District Judge Richard Haik has dismissed Greg Davis’ lawsuit against the LPSB, yet in his ruling, the federal judge doesn’t bite his tongue in pointing out the "threat" being posed by certain board members.
Of all the political offices being contested throughout Lafayette Parish, the race for Broussard’s top police post has literally become one of the most heated.
A state district judge is deciding whether to issue an injunction against the enforcement of a last-minute retirement hike that lawmakers gave to the state police superintendent.
A new website is up for Louisiana's state government employees and retirees to choose their health insurance plans for next year, a choice they must make by October.
That fact that New Orleans led both games in the final 10 seconds of regulation, and lost each by a field goal or less, is of little solace.