News -> INDReporter FRI, SEP 23 11:07AM by Walter Pierce

Huval defends LUS Fiber loan

An interesting thing happened at the end of the on-line version of The Daily Advertiser’s story today on LUS Fiber taking a $5.5 million loan from Lafayette Utilities System: LUS Director Terry Huval took to the comment section and defended the loan against the usual carping by anonymous readers.

The gist of the article is that LUS Fiber is experiencing a robust rate of new customers — Huval tells the paper the number of new hook-ups has “virtually doubled” over the last three months — and that early setbacks such as lawsuits against the project as well as problems with LUS’ first video system, which LUS ultimately replaced, hampered revenue projections.
 
But Huval, as he’s done in the comment section on this website, using his name, defends LUS Fiber’s performance and denies the loan will affect utility rates in Lafayette:

The public referendum for this project stated clearly that the bonds were backed by LUS. This one issue was the subject of much public debate prior to the election. The voters supported the initiative by a 62% to 38% margin.

The loans will be paid as LUS Fiber continues to grow. Our rate of serving new customers is about double of what it was just several months ago. Our revenue and customer growth has remained positive each quarter.

And, no, utility rates will not go up because of the loans. In fact, since we pay the loans back at a higher interest than LUS would normally earn, the fiber system will actually reduce the likelihood of future rate increases.

Huval also defends LUS Fiber on ideological grounds and insists the cable TV/Internet/telephone service is meeting expectations:

There will always be those who choose not to buy our services and we respect that. Debates on whether or not government should provide these types of services have always been around. The debate on whether or not LUS should continue providing utility services went on for over 50 years after it was founded in 1896. Fortunately for Lafayette, the people wanted to keep their utility system. This decision has saved Lafayette citizens and business hundreds of millions of dollars over the past few decades alone.

For some time now, LUS Fiber has been bringing in more revenues than its costs to provide services. It is growing at a strong pace and previously published reports suggest that the number of customers we have exceed 10,000. We have been in this immense business for just over 2.5 years and have accomplished alot for our community in that short time.

Read the story here.


Walter Pierce
About the author:


Comments (34)add
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written by Frankie , September 23, 2011 - 05:06 pm
We all want LUS Fiber to be a success. I see several problems that it faces. One thing is that they provide land line phone service, cell phones are making this a thing of the past. Secondly they offer television programming, this too is becoming more amd more available over the internet. You can catch almost any show that you want online. Third, Fiber offers internet. This too can be had on any i-phone or i-pad data plan. Everything that LUS fiber offers is being replaced. Go to any coffee shop and you see young people using the wi-fi on their cell phones for free. LUS Fiber is almost extinct already.
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written by LUScustomer , September 23, 2011 - 06:19 pm
I love LUS Fiber and LUS in general - glad to be purchasing LOCAL resources.
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written by Fair Play , September 23, 2011 - 06:48 pm
The good folks at LUS should remember this loan and how it impacts the competitive landscape the next time they complain about Cox keeping them out of groups that would give them cheaper access to cable networks. Somehow it seems less than kosher for an entity competing against the private sector to be able to borrow money from its public utility operations.
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written by Geoff , September 23, 2011 - 06:56 pm
Frankie - Some counters to your points.

First off, while TV over the Internet is a huge trend, in order to support the delivery of all that ever higher quality video we need high capacity broadband pipes with high bit caps.

You mention iphone and ipad data plans, but have you looked at what those actually offer? Their top speeds aren't capable of supporting HD video streams, and their bit caps are very low meaning you could only watch a few hours of any quality video before having to start paying overage charges, which can be very expensive, up to $10-20 per movie you watch.

In order to realize a world where we can watch anything anywhere we're going to need high capacity wireline broadband connections with high bit caps, and that's exactly what LUSFiber is delivering.

To suggest that "LUS Fiber is almost extinct already" shows a lack of awareness about where the future of the Internet's headed. Within the next ten years HD videoconferencing will be ubiquitous, with your walls turning into large scale screens that provide a very futuristic user interface that leverages video quality that goes beyond HD.

It's important to note that the Internet of today can't support true HD video delivery like you find on Blu-ray discs, which requires at least 25Mbps of sustained bandwidth. But HD isn't the end, there's QuadHD, which has four times the resolution of HD, and UltraHD, which has sixteen times the resolution of HD. This will give you an experience like you're standing on the other side of a piece of glass from whoever you're talking to.

Even with all the compression in the world, it's going to take at least 100Mbps to deliver one UltraHD video stream. And if you're in a household with multiple occupants, than your bandwidth needs will only increase.

Currently, the only broadband technology capable of supporting multiple 100Mbps streams to the same home and to multiple homes within the same neighborhood is fiber.

So in order to participate in this future where we communicate through experiences that we currently only see in science fiction movies, we're going to need fiber.

All this said, I don't fault you for your perspective as it's shared by many that mobile is our future. What this perspective is missing is all the things that will be possible in a future where bandwidth is nearly infinite. Luckily you live in a city that's going to be able to start living that future sooner rather than later. :)
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written by Compassionate One , September 23, 2011 - 07:05 pm
Something just isn't right. There seems to be too much dancing around on the financials:

"For some time now, LUS Fiber has been bringing in more revenues than its costs to provide services. It is growing at a strong pace and previously published reports suggest that the number of customers we have exceed 10,000"

Anyone notice that he referrs to "previously published reports?" Who published the reports? Mr. Huval are you confirming those, or just alluding to speculation?

Also, "bringing in more revenus than its cost to provide services." Does that include payments on the debt too? I heard the loan payments were deferred and will kick in shortly. At that time, will the project be profitable or in the red?

And, why the HELL can't we see current financial information? As you say WE ARE THE OWNERS!

Too many things making me go HHHHHHHHHHMMMMMMMMMMMM

Maybe we'll see something from the Administration AFTER the election.
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written by Fiber=BowelMovement , September 23, 2011 - 07:07 pm
Not looking for a fight but LOCAL resources? Fiber will never make the kind of monetary contributions to this community that COX has. They have consistently donated real money to area charities while LUS will never do so. Their contributions to the cash strapped university alone is phenomenal. Their employees are also local's. I hope LUS sells the Fiber network and returns to what they do very well, utilities!
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written by asonge , September 23, 2011 - 07:17 pm
Frankie: Your own post has the seeds to its own solution. With TV (or really, extra video services) on the internet, data needs are growing beyond the capacity of cellular networks to carry them. There are no more unlimited data plans, and 4 movies from Netflix exceed the $45 cellular data plan ATT carries (afaik, this is the largest). ATT already suffers giant congestion issues on their data networks, they could never handle doing more video. When it comes to wifi at the coffeeshops, they have to buy internet (like Johnston Street Java...they use LUS Fiber). Wireless internet isn't magic, it comes from somewhere...and that somewhere is almost always fiber...if it's not fiber, it's cable or wireless which hooks into...fiber.

When it comes to kids producing videos and audio and uploading them to Youtube, LUS's service is at least 5 times faster than the equivalent tier from Cox, and on the lowest tier sometimes 40 times faster (and $15/mo cheaper). LUS Fiber also does no filtering of "special ports" and there is nothing stopping the kid down the block from learning how to do things like learn how to run a website from their own machine. On Cox, that activity is blocked to force their customers into a business tier.

Appetites for larger data pipes are going through the roof. Businesses are already moving here to get access to the fiber infrastructure. LUS may have to restructure their pricing so that internet is more expensive, but the truth is that content rights on TV are still getting locked down for most programming...Apple TV will never be able to do NFL broadcasts, for instance...though I think you're right on the phone thing...but LUS's phone plans are priced identical to other VOIP services on the internet and are pretty standard rates...no reason to switch to someone like Vonage.
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written by asonge , September 23, 2011 - 07:26 pm
@Fiber=BowelMovement
You do know that LUS tried to leverage the fiber in a public-private partnership that would've seen Cox or ATT increase their service offering by providing retail service and using the capacity? Cox and ATT said it was too much trouble. The truth is, capacity on the fiber end is never a problem for these guys because there's dark fiber everywhere, it's just a cost they're not under demand to incur. Other countries with similar population densities are starting to see higher speeds than the median speeds available in most of the US.

Also, how nice of Cox to use their higher rates and lower costs to provide charity for us. Surely, they deserve money just because they donate some of that extra money to charity? That's not how business works. They do charity? Good for them. If they seek something in return, it isn't charity, it's just social bartering.
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written by Frankie , September 23, 2011 - 07:32 pm
Geoff & asonage, Like I said, I want LUS Fiber to succeed. Thank you for filling me in. We all want a bright future for Fiber.
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written by Concerned4LFT , September 23, 2011 - 07:39 pm
As usual, this tabloid refuses to report and instead engages in providing rebuttal for the Durel Administration. What's even more interesting is that The Independent did not break the story, they are providing rebuttal to someone else's news. That's really weird.

The "usual carping by anonymous readers" voices legitimate concerns of Lafayette residents that Terry and Durel disregard. It is perfectly legitimate to question what they are doing and demand honest answers, which it turns out are pretty hard to get.

The Independent has done some very good reporting on a few key topics that I have liked. I think that they way this paper broke the story about Lafayette Housing Authority and the agricultural tax breaks that large land owners get for land that is clearly not agricultural was good reporting. I wish that you would do at least SOME objective, investigative reporting when it comes to this topic.

Instead you merely rubber stamp LCG press releases or web posts on other news sources. Could you TRY to do some objective reporting on this? Maybe? Too much to ask?

Don't sweat it. I know the answer.
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written by James Melancon , September 23, 2011 - 07:44 pm
Bad idea from day one (LUS Fiber). The technological business changes faster than ladies handbags. Over time the possible likelihood of LUS Fiber making a reasonable profit will diminish. Then Huval and others who pushed it will looking for loans aka Solyndar.
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written by LUScustomer , September 23, 2011 - 07:55 pm
Cable companies have historically acted as natural monopolies in their service area - so having LUSFiber as an option is A-okay with me to help with competition.
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written by Compassionate One , September 23, 2011 - 08:04 pm
I noticed Mr. Huval throws "fiber" back on the voters frequently.

Seems kind of like, it wasn't me that did this, it was you!


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written by JanieDinLafayette , September 23, 2011 - 09:24 pm
I'm glad Mr. Huval continues to mention that "fiber" was backed by the voters. I support it. And I am proud that we are once again defining our own future. We should all be reminded that we voted for this project because we knew it would propel Lafayette forward, yet again. And it is important to keep the "Can Do" attitude that allows our community to grow inspite of what others might do or say.

Great job LUS! And great job Mr. Huval!

Thank you for always looking at the big picture.
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written by NORTHSIDIAN SHOTGUN , September 24, 2011 - 02:25 am
janieD, You look at the BIG PICTURE and I'll look for the money up Camellia Blvd. all the way to Joey's house.
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written by LUS Fiber customer @ home , September 24, 2011 - 07:29 pm
I am so dissatisfied with LUS Fiber TV viewing that I'm going to switch back to COX or go with AT&T's Direct TV. I'll keep my fiber internet and land line phone for now but the fiber tv has to go. I really wanted to have an all in one service but for what ever reason the fiber based television just plain sucks and sucks every time I turn it on.
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written by ragin_cajun , September 25, 2011 - 02:08 pm
What is bad about LUS TV? Channel selection? DVR box unreliable? Picture quality bad? I'm considering switching from Cox in hopes that Hugh bandwidth let's LUS deliver uncompressed HD stream.
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written by Southsider , September 25, 2011 - 05:32 pm
We have LUS for TV & internet. No box, no modem...its great, plus a TV menu. What could possibly be wrong with LUS? AND its cheaper and no contract!
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written by the original northsidian , September 25, 2011 - 09:29 pm
LUS is playing with the big boys now. It is the real world of competition and they have trouble accepting that! But, not to worry, we can all go to Eunice on a Saturday nite.
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written by Soop. , September 26, 2011 - 01:47 am
Simple ... if LUS is overflowing with customers and everything is exceeding all expectations (according to Huval), why do they need a loan?

All the best,

Soop
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written by Terry Huval , September 26, 2011 - 03:12 am
I am just reading the blogs, as I have been away from my computer for the weekend.

The main difference between the LUS Fiber system and any other telecommunications system in Lafayette, is that it is owned by the citizens of Lafayette. The more successful the system becomes, the more it benefits the community. While some want to define "success" only based financial statements (and certainly financial success is very important) success for a citizen-owned initiative is much more.

Competition has resulted in lower prices and better products for our community - we estimate all citizens and businesses are saving about $5.7 million this year due to the benefits of competition.

A number of entrepreneurs have moved to town because of our fiber initiative. UL is saving money due to the collaboration it entered with our fiber system. The public school system in Lafayette parish is using the system for more effective administration and education. Many businesses, from law offices, to banks, to media, to hospitals (the list covers virtually every type of business) have been moving to our fiber system in droves. Residential sales have increased significantly.

It is easy for those who want to criticize without even revealing who they are. I am happy to personally respond to any citizen of the City of Lafayette who wants to e-mail me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

I thank all of our supporters on this blog. Based on everything I have seen, there are plenty more of supporters for this initiative than there are dissenters.

Terry


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written by lusfiber customer @home , September 26, 2011 - 12:33 pm
let met tell you what's wrong with LusFiber TV:

My #1 complaint is channel selection. When they first came out, it was pretty bad but at least you could set up a series of favorites in the categories of your choice. From your guide, you could go to your news category and view only those channels you had set for news; you could go to your movies category and see only those channels you had set for movies, etc.. Then they came out with the current system and now there is no way to set up favorites in categories so you just set one big favorites list. It is a royal pain to find anything you are searching for. You spend more time scrolling through the channels than you do viewing. And then they went and relocated the HD channels to the 1000s to further mess things up. I like to be able to set up different categories of viewing, set my channels to the appropriate categories and then surf within one category at a time.

#2 Next, the video is alway "locking up:. This occurs on all channels..the video just stops in action and stays there until you change channel and then change back or turn the damn thing off and on again. This happens way too frequently...like once every 30 minutes - not exagerating.

#3 - way too frequent service unavailability for whatever reason. Could last an hour or longer. You can't tune in anything. As if a power outage has occurred. Occurs like once or twice a month.

If someone has some fixes for what I've described, I'll gladly try them.


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written by 16 dollar muffin , September 26, 2011 - 01:20 pm
written by Terry Huval "I am just reading the blogs, as I have been away from my computer for the weekend".
------------------------

So, in a round about way, Terry is telling us LUS Fiber is losing its butt. If it was not, then he would be bragging about it. Does anyone know what the losses are?
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written by NORTHSIDIAN SHOTGUN , September 26, 2011 - 01:25 pm
Terry speaks out of his rear end , how can a businss be successful in any sector if it does not make a profit, as in the case of Lus, Lus is but a mere Government entity created to produce jobs for the loons who have no place in the private sector. Lus belongs to the people, " NO THANK YOU " < give my ZILCH PROFITS to the Reparation Fund.
And Terry you may be correct in your statement, "there are plenty more of supporters than for this initiative than there are dissenters", Yes there are more simpletons in Lafayette Parish, than there are bright folks. You lucked out.
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written by Andre Comeaux , September 26, 2011 - 03:37 pm
For Mr. "lusfiber customer @home"
#2 & #3 We had similar trouble at first, but have had very good response when calling for service and no longer having this problem. They came to the house for free more than once. They replaced the box. I did not have to go down to their office to switch it out. I find their people are eager to make things right.

#1 We usually find what we want scrolling.
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written by holeinthedonut8 , September 26, 2011 - 10:35 pm
LUS Fiber has already done more for Lafayette than most people can get their narrow minds around. They consider quality of television at their homes as the main criteria for success.

Maybe the complainers should consider how much Cox increased local involvement AFTER lus started making moves? Prices here are lower with Cox than other places or similiar size and selection. Cox's donations skyrocketed after LUS.

Maybe they don't notice the economic improvements the overall community has already enjoyed. Maybe they have no vision.

If there's a problem with LUS Fiber it is LACK COMMUNITY ENGEGEMENT. Get on board, us it for more than watching TV and email.

This is like having 5 major interstates merging in our city and we just haven't built enough business around the on and off ramps yet.

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written by lus fiber customer @ home , September 27, 2011 - 12:39 am
Oh please...already taking the larger than thou stance over the base bread and butter customer. I'll be glad to switch back to cox or to direct tv and LUS can cater to their so said... "high end" users. figure that why don'cha
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written by ragin_cajun , September 27, 2011 - 01:28 am
"Prices here are lower with Cox than other places or similiar size and selection."

Not true. Prices for Cox are the same here as in surrounding parishes.
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written by Ben , September 27, 2011 - 01:31 am
Count the votes Terry could have bussed them in to vote. It wasn't that many. If you want to use % tell us what % of registered voters cared enough to show up.
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written by texter , September 27, 2011 - 01:38 am
Win is fiber coming out with a cell service and unlimited texting? I don't have a hardline and I get internet on my phone and my cable is included in my rent for my apt. So I really don't need any of your out dated services, but I am always looking for a better deal on texting rates for unlimited texting.
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written by texter , September 27, 2011 - 01:43 am
oh and Terry my utilities bill is to high. Could you please ask Slemco how they keep their bills down even after they give out free education money.
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written by Regular Grind , September 27, 2011 - 02:25 am
written by holeinthedonut8 "LUS Fiber has already done more for Lafayette than most people can get their narrow minds around.
----------------------------------

If it did, I don't see a big change. In using LUS or Cox, I find little difference. Can you be more specific?

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written by NORTHSIDIAN SHOTGUN , September 27, 2011 - 03:28 am
Mais you are so right, "Mr.lus fiber at home, ya know some of us don't have the clothes to go to Pasa or ACA and to go to downtown alive, ain't been there since they closed the Heymanns store. The Heymanns they some " get rich quick peoples, eh ? The chirin sell two buildings to the city and the chirin make more money than Mr. Mo made in a liftime, dem are lucky people
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written by b f , September 27, 2011 - 05:03 pm
"#2 Next, the video is alway "locking up:. This occurs on all channels..the video just stops in action and stays there until you change channel and then change back or turn the damn thing off and on again. This happens way too frequently...like once every 30 minutes - not exagerating.

#3 - way too frequent service unavailability for whatever reason. Could last an hour or longer. You can't tune in anything. As if a power outage has occurred. Occurs like once or twice a month. "

I think these may indicate a problem with the cable in your house. I've got one run of some 30 year old stuff left and it was giving me similar problems. They improved it by changing out connectors but told me it still wasn't giving an optimal signal. I'm going to change it out to the newer shielded stuff soon. The rest of the house is on newer cable and I don't see these glitches anywhere else but on the old run. This is a drawback of very high data rates. You need cabling that can handle it.
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